Technical specialist, CRM API integrator
- Administration of Hosting Services, Domain Registration and Setup
I handle the management and monitoring of servers to ensure continuous operation of hosting services. This includes registering new domains, configuring DNS records, SSL certificates, and other parameters to ensure the accessibility and security of web resources. I also implement backup and data recovery procedures to minimize the risk of data loss.
- Website Layout
I create responsive and cross-browser compatible web page layouts using HTML, CSS, and JavaScript. This includes optimizing web page performance by minimizing code, images, and other resources. I collaborate with designers and developers to ensure the high quality of the final product.
- CRM Management
I manage customer databases, update information, and ensure the accuracy of records. This involves setting up and optimizing automation processes within the CRM to enhance customer interactions. I also generate reports and analytics to track customer interactions and identify key performance indicators.
- Integration of Internal CRM with Various Services
I connect the CRM system to third-party services, such as email, marketing platforms, analytics tools, and social networks. This includes using APIs to automate data transfer between the CRM and other systems. Ensuring the security and confidentiality of data during integration is a top priority.
- Technical Support for Departments
I provide technical assistance to company employees, resolving current technical issues. This includes conducting training sessions and consultations on the use of new software products and tools. I ensure the smooth operation of equipment and software.
- ManyChat Chatbot Setup
I develop, configure, and maintain chatbots to automate user interactions on Facebook Messenger and other platforms. This involves integrating chatbots with CRM, email marketing, and other systems to improve communication efficiency. I analyze chatbot performance and make improvements to optimize user interactions.
- Setting Up Advertising Campaigns on FB Ads and Google Ads
I create, configure, and manage advertising campaigns on Facebook Ads and Google Ads. This includes defining target audiences, setting budgets, and creating ad content. I analyze campaign results, conduct A/B testing, and optimize for maximum effectiveness.
- Email Campaigns
I prepare and send email campaigns using internet service SendPulse. This involves segmenting mailing lists to personalize messages and increase their effectiveness. I track email campaign results, analyze open rates, clicks, and other metrics to optimize future campaigns.